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Customer satisfaction is prioritized, and assistance will be provided if any issues arise. However, please contact us before any item is returned.
If you receive a defective product, a replacement will be issued. Resolution will be handled promptly once the issue is brought to our attention.
Return requests are evaluated on a case-by-case basis. Consideration will be given to the specific circumstances of each situation.
When a return is approved, store credit will be issued. A full refund will only be provided if the product cannot be delivered as originally agreed.
Items must not be returned without contacting us first. Instructions and next steps will be provided once communication has been initiated.
We can be contacted at:
Phone: 514-505-3895
Email: [email protected]
Depending on the situation, the item will either need to be returned in person or shipped back. Details will be confirmed after communication has been established.